Use these instructions to update your current password.
If you have workplace benefits or Freedom to Choose™ and want to change your password for My Canada Life at Work:
- Sign in to your My Canada Life at Work accountOpens a new website in a new window using your current password.
- Using the dropdown menu for the profile icon in the top right corner, select “Change password”.
- Enter your current password, then your new password, following the password requirements.
- Retype your new password to confirm it’s correct.
- Select “Continue”.
If you have coverage through an advisor and want to change your password to My Canada Life:
- Sign in to your My Canada Life accountOpens a new website in a new window using your present password.
- Using the dropdown menu for the profile icon in the top right corner, select “Change password”.
- Enter your current password, then your new password, following the password requirements.
- Retype your new password to confirm it’s correct.
- Select “Continue”. Select "Save".
Use these instructions to reset a forgotten password.
If you have workplace benefits or Freedom to Choose™ and want to change your password for My Canada Life at Work:
- Navigate to the My Canada Life at WorkOpens a new website in a new window sign-in page and select “Forgot Password”.
- Follow the instructions to reset your passwordOpens a new website in a new window.
If you have coverage through an advisor and want to change your password to My Canada Life:
- Navigate to the My Canada LifeOpens a new website in a new window sign-in page and select “Forgot Password”.
- Follow the instructions to reset your passwordOpens a new website in a new window.
- Live chatOpens a new website in a new window or contact us for help with signing into My Canada Life at Work.
- Call 1-888-534-1836Opens in a new window for help signing into My Canada Life.
More support
Learn where to find your benefits plan number/ID and plan details.
Learn how to check your benefits coverage and balances.
Learn how to go paperless to take full advantage of your account and get 24/7 online access to your statements and other documents.