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In the event of a national postal disruption, Canada Life is prepared to help lessen the impact and continue to serve our customers. What you need to know

The Great-West Life Assurance Company, London Life Insurance Company and The Canada Life Assurance Company have become one company – The Canada Life Assurance Company. Discover the new Canada Life

The Great-West Life Assurance Company, London Life Insurance Company and The Canada Life Assurance Company have become one company – The Canada Life Assurance Company. Discover the new Canada Life

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Freedom 55 Financial is a division of The Canada Life Assurance Company and the information you requested can be found here.

Use these instructions to update your current password.

If you have workplace benefits or Freedom to Choose™ and want to change your password for My Canada Life at Work:

  1. Sign in to your My Canada Life at Work account using your current password.
  2. Using the dropdown menu for the profile icon in the top right corner, select “Change password”.
  3. Enter your current password, then your new password, following the password requirements.
  4. Retype your new password to confirm it’s correct.
  5. Select “Continue”.

If you have coverage through an advisor and want to change your password to My Canada Life:

  1. Sign in to your My Canada Life account using your present password.
  2. Using the dropdown menu for the profile icon in the top right corner, select “Change password”.
  3. Enter your current password, then your new password, following the password requirements.
  4. Retype your new password to confirm it’s correct.
  5. Select “Continue”. Select "Save".

Use these instructions to reset a forgotten password.

If you have workplace benefits or Freedom to Choose™ and want to change your password for My Canada Life at Work:

  1. Navigate to the My Canada Life at Work sign-in page and select “Forgot Password”.
  2. Follow the instructions to reset your password.

If you have coverage through an advisor and want to change your password to My Canada Life:

  1. Navigate to the My Canada Life sign-in page and select “Forgot Password”.
  2. Follow the instructions to reset your password.

More support

Learn where to find your benefits plan number/ID and plan details.

Learn how to check your benefits coverage and balances.

Learn how to go paperless to take full advantage of your account and get 24/7 online access to your statements and other documents.