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How Canada Life is supporting you during COVID-19. Learn more

The Great-West Life Assurance Company, London Life Insurance Company and The Canada Life Assurance Company have become one company – The Canada Life Assurance Company. Learn more

The Great-West Life Assurance Company, London Life Insurance Company and The Canada Life Assurance Company have become one company – The Canada Life Assurance Company. Learn more

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Freedom 55 Financial is a division of The Canada Life Assurance Company and the information you requested can be found here.

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Need help with your online accounts, including My Canada Life at Work, GroupNet and GRSAccess? 

Speak to our dedicated service teams to: 

  • Manage your workplace benefits and group retirement savings
  • Get technical support if you’re having difficulty with your online account

You can also sign into your online accounts to manage your benefits and retirement savings.  

If you already have a GroupNet, GRS Access or My Canada Life at Work account, you don’t need to register. Just use your existing sign-in infoOpens a new website in a new window. If you don’t have an account yet, register nowOpens a new website in a new window

They’re your identifiers for your health benefits that you get through your employer. You can find them on your health benefits card. Your plan number is usually up to 6 digits, and is entirely numerical. Your member ID is up to 10 characters and can include letters. If you don’t have a benefits card, call us.

They’re your identifiers for savings and pension plans that you get through your employer. You’ll find your plan/policy and certificate numbers on your mailed statements, on the second page, under key information. If you don’t have a mailed statement, call us.

My Canada Life At Work

1-888-222-0775

Monday to Friday, 8 a.m. to 7 p.m. ET

General inquiries about GroupNet

1-800-957-9777

Support with registering or signing into GroupNet

1-888-222-0775

General inquiries about GRSAccess

1-800-724-3402

Monday to Friday, 8 a.m. to 8 p.m. ET

Support with registering or signing into GRSAccess

1-888-222-0775

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