Workplace Plan Websites
Need help with your online accounts, including My Canada Life at Work, GroupNet and GRSAccess?
Speak to our dedicated service teams to:
- Manage your workplace benefits and group retirement savings
- Get technical support if you’re having difficulty with your online account
You can also sign into your online accounts to manage your benefits and retirement savings.
Frequently Asked Questions
Before you call, you might be able to find the help you need in one of these FAQs.
Call us
Technical support (including registration and sign-in) for My Canada Life at Work, GroupNet, or GRSAccess
Monday to Friday, 8 a.m. to 8 p.m. ET
General questions about your health, dental or vision benefit plans:
Monday to Friday, 8 a.m. to 8 p.m. ET
General questions about your retirement savings and pension plans:
Monday to Friday, 8 a.m. to 8 p.m. ET