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How Canada Life is supporting you during COVID-19. Learn more

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Workplace Plan Websites

Need help with your online accounts, including My Canada Life at Work, GroupNet and GRSAccess? 

Speak to our dedicated service teams to: 

  • Manage your workplace benefits and group retirement savings
  • Get technical support if you’re having difficulty with your online account

You can also sign into your online accounts to manage your benefits and retirement savings.  

Frequently Asked Questions

Before you call, you might be able to find the help you need in one of these FAQs.

Call us

Technical support (including registration and sign-in) for My Canada Life at Work, GroupNet, or GRSAccess

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Monday to Friday, 8 a.m. to 8 p.m. ET

General questions about your health, dental or vision benefit plans:

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Monday to Friday, 8 a.m. to 8 p.m. ET

General questions about your retirement savings and pension plans:

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Monday to Friday, 8 a.m. to 8 p.m. ET

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