You can use our online tool to notify us of a death and make a claim on a wealth or life insurance policy bought through an advisor. You can also find a form to start a paper claim.

Call 1-888-252-1847 (or 416-597-6981 if you’re calling outside of Canada and the United States) for help updating a beneficiary, changing your address or personal information, and more.

If you have life insurance through your employer, contact our workplace life insurance customer service.

Contact usOpens in a new window to begin the process of converting your group life insurance to an Individual policy. You’ll need to provide your policy number.