Privacy

Protecting the privacy and confidentiality of your personal information is important to The Canada Life Assurance Company (“Canada Life”). Canada Life is committed to treating the personal information entrusted to it with respect, and in compliance with laws and regulatory standards at all times.

By agreeing to these terms of use, you consent to the collection, use and disclosure of your personal information, as described below. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

Information collected

In connection with your application to become a Canada Life financial advisor, Canada Life will collect the following information (the “information”):

• Contact information (including, but not limited to, your name, postal address, email address, telephone number);
• Information you provide to Canada Life (in electronic form, hard copy, verbally, or otherwise) related to your application (including, but not limited to, cover letters and resumes); and
•  Information provided by third parties (which you have consented to Canada Life gathering, or as otherwise required or permitted by law) related to your application (including, but not limited to, criminal background checks, credit checks, aptitude test evaluations and suitability questionnaires).

As you move through the financial advisor selection process, more information may be collected.

Purposes of collecting information

Canada Life may use the Information it collects for the following purposes:

• Processing your application to become a Canada Life financial advisor (including assessment and evaluation of your suitability to become a Canada Life financial advisor);
• To compare data about you against industry-standard suitability characteristics related to the role of a financial advisor;
• To answer your questions and enquiries;
• Transferring/providing your Information to third parties (which you have consented to Canada Life providing, or as otherwise required or permitted by law) for use/processing, including for obtaining criminal background checks, credit checks, aptitude testing evaluations, checking references;
• Including the information as part of your human resources and/or contract file, in the event you become a Canada Life financial advisor; and/or
• Evaluating Canada Life’s financial advisor recruitment process on an anonymized basis.

Use

Canada Life will collect and use the information for purposes described above.

Canada Life may convert the information into any available format (hard copy, electronic), and use and store it in accordance with these terms of use.

Members of Canada Life’s head office management and staff, third-party service providers contracted to assist with recruitment and selection activities, and persons or entities allowed access by law, may have access to the information collected by Canada Life. Access controls are implemented to ensure that the information is only accessed on a need-to-know basis for the purposes stated above.

Canada Life will not sell your information. Canada Life will not use your information for marketing, business or non-recruiting, unless you consent to such use.

Destruction

Canada Life will retain the information in compliance with Canada Life’s data storage and retention policies, and only as long as necessary to fulfill the identified purpose or as otherwise required or allowed by law.

Safeguards

Canada Life will ensure that the information collected is protected by appropriate security safeguards to protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

Access and rectification of the information

You have the right to access and rectify any of the information collected by Canada Life. If you wish to receive a copy of the information or if you wish to rectify any of the Information, please contact your consultant, advisor talent.

General legal

These terms of use are governed by the law of the Province of Ontario, and the laws of Canada applicable therein.

You agree that if Canada Life does not exercise or enforce any legal right or remedy which is contained in these terms of use (or which Canada Life has the benefit of under applicable law), this will not be a waiver of Canada Life’s rights, and those rights or remedies remain available to Canada Life.

If any provision of these terms of use is held to be illegal, invalid or unenforceable, this will not affect any other provision of these terms of use and these terms of use will be deemed amended to the extent necessary to make these terms of use legal, valid, binding and enforceable.

These terms of use may be changed or modified by Canada Life at any time.

Contact

If you have any questions regarding these terms of use, or our privacy practices, please contact your consultant, advisor talent.

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