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How Canada Life is supporting you during COVID-19. Learn more

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Make a claim for out-of-country medical expenses

Are you currently experiencing a medical emergency while travelling?

Call us 24/7 from anywhere in the world for help during a medical emergency. 

Contact us

How to make a claim

Use this form to make a claim for medical expenses you incurred while travelling outside Canada or while more than 500 kilometres from your home within Canada.

These are the forms to use if you are a Sonata or Plan Direct customer.

Questions? Call us at 1 8 6 6 4 3 0 2 8 6 3.

Step 1: Fill out this claim form

Step 2: Fill out the provincial authorization form for the province you live in.

Step 3: Submit your claim

Log in to your Canada Life online account to submit your completed claim form. We’re not able to process these claims on the app right now.

When you’ve logged into your account, click Make a claim, and then follow the steps under Start a paper claim.

Not the forms you're looking for? Go back to the find a form page.