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Teladoc Medical Experts

Make health decisions with expert confidence

World-renowned specialists ready to give you the answers and assurance you deserve. 

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  • Turn doubt into confidence

    An expert will complete a thorough review to confirm or provide a modified assessment.

  • Team of experts

    Access to world-renowned physicians in 450 specialties and subspecialties.

  • Mental health help

    If you feel like your current treatment plan isn’t working, Teladoc Medical Experts can help.

What is Teladoc Medical Experts?

Teladoc Medical Experts is so much more than a place to get a “second opinion”. It’s a comprehensive service that connects you with world-renowned specialists and several other resources.

Depending on your needs and location, they’ll provide one-on-one service and access to additional support to confirm the right diagnosis and treatment options for you. Teladoc Medical Experts is here to help you navigate the healthcare system and give you confidence in your healthcare decisions. 

Who can use Teladoc Medical Experts?

You can only use Teladoc Medical Experts if it’s provided by your employer in a benefits plan. The Extended Family Benefit covers: 

  • You
  • Your spouse
  • Dependent children
  • Your parents and in-laws 
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Continue with confidence

  • 82%

    Improved diagnosis in Mental Health Navigator cases

  • 88%

    Improved treatment in Mental Health Navigator cases

  • 87%

    Improved treatment in Expert Medical Opinion cases

Check if you have Teladoc Medical Experts

Go to the Coverage & balances section in GroupNet to check if it’s part of your benefits plan.

You have support

Teladoc Medical Experts is your solution when:

You need to be sure

With Expert Medical Opinion, a world-renowned expert physician who specialises in your condition will collect your medical records, tests and samples to make sure your diagnosis is accurate and you have the best treatment options.

You need to know where to turn

Personal Health Navigator gives you access to a variety of tools and resources, including condition-specific website links, articles and contact information that can assist you when your uncertain about your condition.

You need answers

Ask the Expert to get the information you are looking for. An expert physician will take the time to listen and provide a personalized response when you have a question about a medical condition, treatment option or symptom.

You need a specialist

Find a Doctor will match you with the right specialist, such as internists, cardiologists, neurologists, for your condition by taking your unique medical history and geographic location into account.

You need an expert outside of Canada

Care Finder will leverage a database of expert physicians to help you access treatment for world-renowned specialists outside of Canada.

You need mental health support

Mental Health Navigator is available if you’re 18 and older to help get you feeling like yourself again providing guidance, including matching you with the right mental health professional.

Who we are

As one of Canada’s largest insurance companies, we’re guiding Canadians to reach their potential every day.