Tell us about your company by completing the supplier profile questionnaire. Completing this questionnaire doesn’t guarantee that we’ll ask you to submit any proposals, or award business to your company.
Our company believes diversity and environmental sustainability are key contributors to success in the competitive global marketplace. When completing the supplier profile questionnaire, we ask that you respond to the questions about diversity and sustainability.
Procurement Services will review your completed questionnaire and will do one of the following:
- Contact you if more information is required
- Forward your information to the relevant area within our organization
- Keep your information on file for use if and when opportunities arise
Our suppliers must comply with our purchase order terms and conditions, our privacy guidelines, our supplier code of conduct as well as our supplier travel policy.
Purchase Orders and Invoices
We are pleased to inform you that we utilize the SAP Business Network to manage our procurement and invoicing processes. This platform enables streamlined transactions, improved visibility and faster processing times.
For support on onboarding and ongoing engagement, please email Supplier.Enablement@canadalife.com.
Note: Invoices should be submitted directly through the Ariba Network; if Supplier is unable to submit through the system, please send invoices via email to APInvoiceSubmissionsCanada@canadalife.com.
For any other accounts payable questions and inquiries, please email AP.CLinquiries@canadalife.com.
Open purchase orders are still valid and should be fulfilled according to the instructions on it. Please remember that as of January 1, 2020, all invoices should be submitted to “The Canada Life Assurance Company”.
As of January 1, 2020, suppliers should submit all invoices to “The Canada Life Assurance Company” – regardless of which company the purchase order came from. Other invoice details such as address remain unchanged.
Note: During the transition period, we will still accept invoices in the name of The Great-West Life Assurance Company and London Life Insurance Company.
Amalgamation does not change existing contractual agreements. All terms and conditions in contracts with The Great-West Life Assurance Company or London Life Insurance Company remain valid and the rights and responsibilities continue, but with The Canada Life Assurance Company.
Note: At the appropriate opportunity (e.g. renewal or amendment) we will determine how best to structure our contractual arrangements.
Amalgamating Great-West Life, London Life and Canada Life into a single, larger company combines the strengths of our three companies, helping position us for future growth and better enables us to continue to meet the needs of our customers, advisors and employees.
As a result of our amalgamation (effective January 1, 2020), all future supplier transactions will be in the name of The Canada Life Assurance Company.