Contact us
Retirement and investments
Contact us if you need product information or want to make changes to your account including:
- Address changes
- Bank change notices
- Surrender requests
If you have insurance through an advisor:
Phone
Toll free
1 8 8 8 2 5 2 1 8 4 7
Representatives are available weekdays between 7 a.m. and 8 p.m. ET.
Fax
1 8 6 6 2 7 5 8 0 8 0Address
The Canada Life Assurance Company
Investments & Pensions Operations
Individual Retirement & Investment Services
T-424, 255 Dufferin Avenue
London, ON N6A 4K1
Canada
If you have insurance through your employer:
Phone
1 8 0 0 7 2 4 3 4 0 2
Email us so we can serve you better. Please inlcude your full name plus one of the following:
- Plan/policy number
- Plan sponsor
- Date of birth
Online
Sign in to GRS AccessOpens a new website in a new window to:
- Check your balance
- Make account changes
- Create a retirement plan