Contact us

Retirement and investments

Contact us if you need product information or want to make changes to your account including: 

  • Address changes
  • Bank change notices
  • Surrender requests

Phone

Toll free

1 8 8 8 2 5 2 1 8 4 7

Representatives are available weekdays between 7 a.m. and 8 p.m. ET. 

Fax
1 8 6 6 2 7 5 8 0 8 0

Email

isp_customer_care@canadalife.com

Address

The Canada Life Assurance Company

Investments & Pensions Operations
Individual Retirement & Investment Services
T-424, 255 Dufferin Avenue
London, ON N6A 4K1
Canada