Contact us
Retirement and investments
Contact us if you need product information or want to make changes to your account including:
- Changes to your personal information
- Address changes
- Bank change notices
- Surrender requests
If you have retirement or investment products through an advisor:
For Canada Life policies:
Phone:
In Canada and the United States:
1 8 8 8 2 5 2 1 8 4 7Rest of the world:
1 4 1 6 5 9 7 6 9 8 1 Hours of operation:
English: Monday to Friday, 8am to 8pm ET
French: Monday to Friday, 8am to 5pm ET
For policies originally purchased through Great-West Life:
Phone
In Canada and the United States:
Sign in to your account
Access your investment products on our secure siteOpens a new website in a new window - Opens in a new windowMutual funds through Quadrus Investment Services Ltd.
1 8 8 8 5 3 2 3 3 2 2For policies originally purchased through London Life:
Phone:
In Canada and the United States:
1 8 7 7 5 6 6 5 4 3 3Hours of operation:
English: Monday to Friday 8am-6pm ET
French: Monday to Friday 8am-6pm ET
Sign in to your account
Access your investment products on our secure siteOpens a new website in a new window - Opens in a new windowMutual funds through Quadrus Investment Services Ltd.
1 8 8 8 5 3 2 3 3 2 2If you have retirement or investment products through your employer:
Phone
1 8 0 0 7 2 4 3 4 0 2Online
Sign in to GRS AccessOpens a new website in a new window - Opens in a new window to:
- Check your balance
- Make account changes
- Create a retirement plan