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How Canada Life is supporting you during COVID-19. Learn more

Contact us

Life insurance

Have a question about your policy? Contact us to ask about your policy or make changes to your account.

If you have insurance through an advisor:

Phone

In Canada and the United States
1 8 8 8 2 5 2 1 8 4 7
Rest of the world
1 4 1 6 5 9 7 6 9 8 1

English-speaking representatives are available weekdays between 8 a.m. and 8 p.m. ET. 

French-speaking representatives are available weekdays between 8 a.m. and 5 p.m. ET. 

Email

Complete this email formOpens a new website in a new window - Opens in a new window  and we will get back to you as soon as possible.

Address

The Canada Life Assurance Company

1901 Scarth Street
Regina, SK S4P 4L4
Canada

Quebec

The Canada Life Assurance Company
1350 Rene-Leveque Boulevard W., suite 1120
Montreal, QC H3G 1T4
Canada

If you have insurance through your employer:

Online

Sign in to GroupNet for Plan MembersOpens a new website in a new window to:

  • Email us for assistance
  • Change address
  • Change beneficiary
  • Submit a claim
  • View coverage information

You can register hereOpens a new website in a new window.

 

Send your claim by mail

Winnipeg Benefit Payments
P.O. Box 3050 Station Main
Winnipeg , Manitoba
R3C 0E6