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How Canada Life is supporting you during COVID-19. Learn more

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Contact us

Critical illness insurance

Contact us to ask about your policy or make changes to your account.

If you have insurance through an advisor:

For Canada Life policies:

In Canada and the United States:

1 8 8 8 2 5 2 1 8 4 7

Rest of the world:

1 4 1 6 5 9 7 6 9 8 1

Hours of operation:

English: Monday to Friday, 8am to 8pm ET

French: Monday to Friday, 8am to 5pm ET

For policies originally purchased through Great-West Life:

In Canada and the United States:

EN -  1 8 0 0 6 5 5 0 5 5 1

FR -  1 8 0 0 6 6 5 2 6 3 0

For policies originally purchased through London Life:

In Canada and the United States:

EN -  1 8 0 0 6 5 5 0 5 5 1

FR -  1 8 0 0 6 6 5 2 6 3 0

Hours of operation:

English: Monday to Friday 8am-6pm ET

French: Monday to Friday 8am-6pm ET

If you have insurance through your employer:

Online

Sign in to GroupNet for Plan MembersOpens a new website in a new window - Opens in a new window  to:

  • Email us for assistance
  • Change address
  • Change beneficiary
  • Submit a claim
  • View coverage information

You can register hereOpens a new website in a new window - Opens in a new window .

 

Send your claim by mail

Winnipeg Benefit Payments
P.O. Box 3050 Station Main
Winnipeg , Manitoba
R3C 0E6