Skip to main content

We’re prepared to help lessen the impact and serve our customers. Learn how

The Great-West Life Assurance Company, London Life Insurance Company and The Canada Life Assurance Company have become one company – The Canada Life Assurance Company. Discover the new Canada Life

The Great-West Life Assurance Company, London Life Insurance Company and The Canada Life Assurance Company have become one company – The Canada Life Assurance Company. Discover the new Canada Life

Your web browser is out-of-date. For the best experience, please update to a modern browser like Chrome, Edge, Safari or Mozilla Firefox.

Freedom 55 Financial is a division of The Canada Life Assurance Company and the information you requested can be found here.
Back to Contact us

Are you away from home and need help during a medical emergency?

If you have coverage under a Canada Life plan, call us 24 hours a day from anywhere in the world if you need assistance during a medical emergency. If your Travel Assistance card contains a different contact number, you can also call that number for assistance.

They're your identifiers for your health benefits that you get through your employer, and you’ll need to know these before you call. Your plan number is usually up to 6 digits and is entirely numerical. Your member ID is up to 10 characters and can include letters.

You can find this on your Travel Assistance card or by signing into your online account. 

If you don't have a benefits card, call us for help at 1-800-957-9777.

Canada and United States *

1-855-222-4051

 

The rest of the world *

1-204-946-2577

TTY to Voice: 711

If you’ve incurred any long-distance charges from calls placed outside of Canada and the US, you can request reimbursement by including the receipt as part of your claim. We advise checking how to place a long-distance call from your destination before dialing.