We welcome opportunities to work with suppliers whose products, services and capabilities help us meet the needs of our customers, colleagues and communities.
Canada Life's Procurement Services team manages the acquisition of goods and services for our operations across Canada and seeks to maintain fair, transparent and competitive sourcing processes.
Tell us about your company by completing our supplier profile questionnaire.
As part of the supplier profile questionnaire, we ask prospective suppliers to provide information about their diversity and sustainability practices. Our company believes diversity and environmental sustainability are key contributors to success in the competitive global marketplace.
We will review your completed questionnaire and will do one of the following:
- Contact you if more information is required.
- Share your information within our organization and our affiliates.
- Keep your information on file for use if and when opportunities arise.
We aim to foster meaningful relationships with diverse suppliers and communities through responsible sourcing practices that support broader supplier participation. Through our procurement practices, we seek opportunities to broaden supplier participation, including consideration of diverse businesses in relevant sourcing opportunities. We strive to listen, learn and identify opportunities to improve our processes. We believe responsible sourcing can support broader supplier participation and long-term value for our business, stakeholders and the communities where we operate.
While participation in Canada Life’s Inclusive Supplier program does not guarantee business, it provides opportunity for suppliers to showcase their products, services and capabilities, for consideration in future sourcing opportunities.
To participate in our Inclusive Supplier program, businesses should be certified by a recognized certifying organization and identify with one of the categories below:
- Indigenous owned business (I)
- 2SLGBTQIA+ owned business (L)
- Businesses owned by members of underrepresented groups, including racialized people, persons with disabilities and veterans (M)
- Women owned business (W)
We believe a diverse supplier base helps enable innovation, competition and economic opportunity, while enabling us to better serve our customers, colleagues and communities.
You can find our standard purchase order terms and conditions here:
We now utilize the SAP Business Network to manage our procurement and invoicing processes. This platform enables streamlined transactions, improved visibility and faster processing times.
For onboarding, ongoing engagement and support you can email Supplier.Enablement@canadalife.com.
Invoices can be submitted directly through the Ariba Network. If you are unable to submit through the system, please send invoices via email to APInvoiceSubmissionsCanada@canadalife.com.
For any other accounts payable questions and inquiries, please email AP.CLinquiries@canadalife.com.
Supplier Code of Conduct
Canada Life's Supplier Code of Conduct outlines our expectations for ethical, responsible and compliant business practices and serves as the foundation of our supplier relationships.
As part of our supplier selection process, we conduct due diligence on prospective and existing suppliers to assess a range of risk factors, including ethical, regulatory and sustainability-related considerations. This helps us make informed decisions and promote responsible business practices across our supply chain.
Canada Life's Supplier Travel Requirements provide clear expectations for travel-related activities and expenses incurred by suppliers, ensuring appropriate cost stewardship and consistency across supplier engagements.