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The Great-West Life Assurance Company, London Life Insurance Company and The Canada Life Assurance Company have become one company – The Canada Life Assurance Company. Discover the new Canada Life

The Great-West Life Assurance Company, London Life Insurance Company and The Canada Life Assurance Company have become one company – The Canada Life Assurance Company. Discover the new Canada Life

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May 4, 2021

Winnipeg, MB, May 4, 2021. . . Today, Canada Life released its 2020 public accountability statement.

This annual report details the company’s efforts to improve the well-being of Canadians. For 2020, it focused on how during the pandemic, the 170-year-old insurance and wealth provider followed through on its promises and directed additional support where it was needed most.

“At Canada Life, we recognized that we had to play a part in continuing to support our communities’ needs during COVID-19 and beyond,” said Paul Mahon, President and Chief Executive Officer, Canada Life. “That’s why we focused on tangible support to quickly reach those most in need – like funding for supplies and personal protective equipment for frontline healthcare workers and boosting our support for food banks across Canada.”

Along with highlighting financial contributions and flexible options like loan, mortgage and premium deferrals for customers, it also includes examples of how the company is fostering diversity and inclusion in their workplaces and local communities. As a year marked by significant social awareness to systemic racial injustices, Canada Life acknowledges there’s more work to do to meet the expectations of Canadians, while continuing to deliver on the promises we make.

“We believe we must reflect the communities we serve, while ensuring our people feel valued and supported for who they are, so everyone can have a chance to excel,” said Jeff Macoun, President and Chief Operating Officer, Canada, at Canada Life. “As a first step towards positive change, with more work to do, we joined 200 other Canadian companies and signed on to the BlackNorth Initiative.”

To extend their message further, Canada Life is launching a multi-platform social media awareness campaign, based on the following video:

Description: This video combines footage and photography of Canadians with words to illustrate Canada Life’s commitment to frontline healthcare workers, communities, business owners and customers in 2020.

A business owner flips the sign in her window from “Open” to “Closed.”

Onscreen text: In 2020

Description: Cut to a mother and daughter sitting on their front porch.

Onscreen text: a year of challenge and change

Description: A teacher disinfects his students’ desks and a woman wearing a face mask talks to her pharmacist behind a glass barrier.

Onscreen text: Canada Life focused on supporting those most in need

Description: Text onscreen appears within four squares: “Frontline healthcare workers,” “Our communities,” “Small and medium-sized businesses,” “Our customers.”

Onscreen text: Frontline healthcare workers

Description: A healthcare worker stands at a car passenger’s window, filling out a medical questionnaire.

Onscreen text: To truly thank them for their selfless commitment

Description: A nurse helps another put on rubber gloves.

Onscreen text: we contributed to The Frontline Fund
Description: Cut to a nurse putting on his goggles.

Onscreen text: for support, research and supplies including personal protective equipment.

Description: An illustration of a stethoscope and personal protective equipment animate on screen.

Onscreen text: Our communities

Description: Four Canada Life employees in masks pose around a collection of backpacks for charity.

Onscreen text: To tackle crisis relief efforts

Description: A Canada Life employee places school supplies into a box.

Onscreen text: we supported Canadian food banks

Description: A child poses with a drawing of a Thanksgiving dinner.

Onscreen text: and contributed more than 100,000 meals to those in need.

Description: Large graphics appear.

Onscreen text: Small and medium-sized businesses

Description: A female business owner wearing a mask works in a small restaurant kitchen, preparing a meal.

Onscreen text: To help them persevere

Description: She delivers takeout to a customer waiting outside.

Onscreen text: we supported the Canadian Chamber of Commerce

Description: The Canadian Chamber of Commerce website animates onto the screen.

Onscreen text: providing resources to navigate the impacts to businesses across the country.

Description: A map illustration of Canada with location pins animates onto the screen.

Onscreen text: Our customers

Description: A young woman works on her finances in her living room.

Onscreen text: To help ease financial hardship we offered deferred insurance premium, mortgage and loan payments or reduced coverage.

Description: A young couple embraces each other in front of their home.

Onscreen text: And as the year awakened us to systemic injustice

Description: A group of people in masks protest against racial inequality.

Onscreen text: we re-affirmed our commitment to fostering diversity and inclusion where we live and work.

Description: A teepee sits on display with a sign that reads “Celebrating National Indigenous People’s Day.”

Onscreen text: Above all, we improved lives across Canada by supporting hundreds of charities

Description: Canada Life employees participate in the National Sock Drive. A legal line appears: *Photo was taken before COVID-19 restrictions were in effect.

Onscreen text: and donating our largest amount ever to the United Way, $3.6 million.

Description: Large graphic numbers appear.

Onscreen text: Because customers, Canadians

Description: People pose on a hockey rink with a cheque from Canada Life to Canadian Blood Services. A legal line appears: *Photos were taken before COVID-19 restrictions were in effect.

Onscreen text: and the communities we serve

Description: An elderly woman in a retirement home is shown.

Onscreen text: count on us to deliver on the promises we make.

Description: Large text appears.

Onscreen text: And we’re proud we delivered when it mattered most.

Description: A line enters the frame, the word “life” is formed. Camera zooms out to reveal the Canada Life logo.

Onscreen text: Visit to learn more

Description: Canada Life logo and legal lines appear: Canada Life and design are trademarks of The Canada Life Assurance Company. 1-888-252-1847

About The Canada Life Assurance Company

Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.

As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.

Follow us on Facebook, Twitter, Instagram, YouTube and LinkedIn.

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For more information contact:

Liz Kulyk
Assistant Vice-President, Media & Public Affairs
The Canada Life Assurance Company

Featured news

Canada Life Investment Management Ltd. today announced the addition of Investment Planning Counsel as additional affiliated principal distributors for certain mutual funds.

Canada Life Investment Management Ltd. (CLIML) today announced changes to its mutual fund lineup that include soft capping and fee reductions for certain funds.

Canada Life, IG Wealth Management and Power Corporation of Canada today announced a $500,000 donation to support the Health & Homelessness Fund for Change in honour of Jeff Macoun’s over 40 years of service to Canada Life.