Individual Retirement and Investment Products
Account change requests and requests for product information
For product information and client inquiries including address changes, bank change notices, surrender requests, general and complex account inquiries.
- Toll-free phone
1-888-CLA-1847
7 a.m. to 8 p.m. EST Monday to Friday
- Fax
1-866-861-9141
- Contact us by e-mail
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- Mailing address
The Canada Life Assurance Company
Investments & Pensions Operations
Individual Retirement & Investment Services
T-424, 255 Dufferin Avenue
London, Ontario N6A 4K1
Canada
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Annuities
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- Mailing address
The Canada Life Assurance Company
Payout Annuities
T-424, 255 Dufferin Avenue
London, Ontario N6A 4K1
Canada
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Comprehensive Annuity Policies
Investment InfoLine
An interactive voice response system where you can directly access details of your investment plan including your policy balance. It also allows you to renew an existing Guaranteed Interest Account into a Daily Interest Account and check on current rates for various guarantee periods.
Call 1-800-359-2550
3 a.m. to Midnight EST everyday
Segregated Funds
VIP Line
Review your Canada Life Generations and Flex account balances and investment details, review your investment instructions, as well as the latest fund unit values and returns. Through VIP Line you can make fund transfers and make investment instruction changes.
Call 1-877-726-9224
3 a.m. to Midnight EST everyday
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