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Critical Illness or Disability Insurance

For product information and client inquiries including:

  • Address changes
  • Bank change notices
  • Loan requests
  • General and complex policy inquiries
  • Account inquiries

Toll-free phone

Hours
English: 8 a.m. to 8 p.m. EST
French: 7 a.m. to 5 p.m. EST

In Canada and the United States
1-888-252-1847

Outside Canada and the United States
1-416-597-6981

Toll-free fax

In Canada
1-866-212-9252

Outside Canada
1-416-597-9329

Mailing address

The Canada Life Assurance Company
PO Box 6000
Winnipeg MB R3C 3A5
Canada

Contact us by e-mail

We’re Here to Help

Customer service is our priority. Our highly trained staff are ready to assist you.